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» Support » FAQ Center »Technical FAQs

Technical FAQs

Find the answers to the frequently asked questions about user guide, and technical problems.

▪ Why does the Download button disappear?

▪ Why doesn't the program play the media file well?

▪ How to take a snapshot of a playing video?

▪ Why your program doesn't play my files?

▪ How to remove ads or short incomplete audio files?

▪ How to change the order of loaded files

▪ How to fix the Authorization Error?

▪ Why the conversion for DRM wmv on windows XP is faster than on Vista or windows 7 and with better quality?

▪ Why is the conversion for DRM WMV on Windows XP faster and better than that on Vista/Win 7?

▪ How to rotate PDF pages.

▪ Can I recover the data on hard disk from my crashed system?

▪ What kind of files can be recovered in Data Recovery?

▪ Can I recover files from iPod, iPhone or iPad?

▪ Can I recover the files deleted long time ago?

▪ Can I recover the data from a CD or a DVD?

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