Login to view your order detail and manage your support ticket.

Email:
Password:
 

Tips: If you have bought an iSkysoft Product, your account info is enclosed in the email.

iSkysoft » Support » Sales FAQs » I received "Update Error" when updating online, what should I do?

I received "Update Error" when updating online, what should I do?

Last Revised: 2017-01-13 10:32:53

You may encounter this problem when updating mac programs.

Update Error!An error occurred while extracting the archive. Please try again later.

It usually occur under Mac OS 10.12. The best way is to download the latest version from our website directly to replace old version, and problem will be solved.

Is this information helpful?

Yes No

Related FAQ:


Staff Assistance:

Can't find your answer in Quick Assistance? Let our customer service Expert help you. Contact us via Twitter (24 hours online) before you buy, and ask your question via Online Form about technical questions.

Contact Support

Contact Support Team

Ask a question via the online form for more help.

Twitter Support

Twitter Support

Tweet us @iSkysoft to get support through Twitter.


Secured Shopping Secured Shopping
Customer Service Customer Service
15 Days Money Back 30 Days Money Back
Satisfied Customers Satisfied Customers