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» Support » Technical FAQs» What to do if I can't pass the "analyzing" step?

What to do if I can't pass the "analyzing" step?

Last Revised: 2017-03-14 19:23:55

FAQ for the following product:

> iSkysoft Toolbox - Android Full Suite

Analyzing is an important step before recovery, if your phone cannot pass the analyzing step, it might because that Toolbox cannot root your phone to gain access to the deleted files. Please root your phone manually, then use Toolbox again.

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