Login to view your order detail and manage your support ticket.


Tips: If you have bought an iSkysoft Product, your account info is enclosed in the email.

iSkysoft » Support » Technical FAQs» What should I do if the program crashes or freezes?

What should I do if the program crashes or freezes?

Last Revised: 2017-03-14 19:25:35

FAQ for the following product:

Please follow the steps below if the program crashes or freezes.

1. Uninstall the program and install again using this link:

2. If you have another computer, please try to use program on another computer.

3. If none of the above helps, please send us a feedback with the log file about this issue, you can open the feedback window by clicking on the upper right corner of the program.

Is this information helpful?

Yes No

Related FAQ

Staff Assistance:

Can't find your answer in Quick Assistance? Let our customer service Expert help you. Contact us via Twitter (24 hours online) before you buy, and ask your question via Online Form about technical questions.

Contact Support

Contact Support Team

Ask a question via the online form for more help.

Twitter Support

Twitter Support

Tweet us @iSkysoft to get support through Twitter.

Secured Shopping Secured Shopping
Customer Service Customer Service
15 Days Money Back 30 Days Money Back
Satisfied Customers Satisfied Customers