Login to view your order detail and manage your support ticket.

Email:
Password:
 

Tips: If you have bought an iSkysoft Product, your account info is enclosed in the email.

iSkysoft » Support » Technical FAQs» What to do if a VOB file is loaded incomplete?

What to do if a VOB file is loaded incomplete?

Last Revised: 2013-08-30 15:31:10

FAQ for the following product:

First check whether the VOB file is a common video file or a video file from a DVD disc.

1. If it's a common video, ensure this VOB file plays flawlessly on Mac before loading to the application. If it fails, send us the VOB file for troubleshooting.


2. If the VOB file is from a DVD disc, it's probably protected from converting. Video Converter for Mac is created to convert video files without encryption. In such case, you're recommended to use iSkysoft iMedia Converter for Mac or iSkysoft iMedia Converter Deluxe for Mac which can convert common VOB files and DVD VOB files.

Is this information helpful?

Yes No

Related FAQ

Staff Assistance:

Can't find your answer in Quick Assistance? Let our customer service Expert help you. Contact us via Twitter (24 hours online) before you buy, and ask your question via Online Form about technical questions.

Contact Support

Contact Support Team

Ask a question via the online form for more help.

Twitter Support

Twitter Support

Tweet us @iSkysoft to get support through Twitter.


You May Be Interested in These Items
Related Articles & Tips
Secured Shopping Secured Shopping
Customer Service Customer Service
15 Days Money Back 30 Days Money Back
Satisfied Customers Satisfied Customers