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iSkysoft » Support » Technical FAQs» no content from the output

Why there is no content in the converted video file?

Last Revised: 2013-03-20 18:00:43

FAQ for the following product:

Check whether the source video file is DRM-protected. The program does not support DRM-protected video files at the time being, like purchased iTunes videos. 

If it's a common video without DRM protected, do the following to have a try.

1. Make a new folder on the desktop.
2. At the bottom of the main interface, select the created folder on the desktop as the output folder.

If this doesn't work, contact us for further troubleshooting.

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