Login to view your order detail and manage your support ticket.


Tips: If you have bought an iSkysoft Product, your account info is enclosed in the email.

iSkysoft » Support » Technical FAQs» How to fix the error "Leave the driver alone for a while and try again"

How to fix the error "Leave the driver alone for a while and try again"

Last Revised: 2013-03-26 20:48:06

FAQ for the following product:

As regard to this error, first make sure your DVD drive works normally. How do you check your DVD-Drive? Follow this: Without running the application, right click a video on your computer and select Burn ... to disc. If the error message appears, it's probably your DVD drive needs a thorough check.

If the error only appears while using the application, you're recommended to restart your computer and let your DVD drive alone for about 20 minutes and try again. Sometimes the continuous use of DVD drive will result in this error.

Alternatively, you can try burning DVD disc with Disk Utility instead. To do so, choose ISO File after clicking Burn in our application. An ISO file will be created 
on your hard drive. You can then burn this ISO file to a new blank DVD with Disk Utility (a built-in burning software by Apple): Then start Disk Utility and go to Images > Burn in the top menu bar to import the ISO file to Disk Utility. Finally,  insert a blank DVD disc to your DVD drive and start burning ISO to DVD. 

If there's any problem, feel free to contact us to solve your problem.

Is this information helpful?

Yes No

Related FAQ

Staff Assistance:

Can't find your answer in Quick Assistance? Let our customer service Expert help you. Contact us via Twitter (24 hours online) before you buy, and ask your question via Online Form about technical questions.

Contact Support

Contact Support Team

Ask a question via the online form for more help.

Twitter Support

Twitter Support

Tweet us @iSkysoft to get support through Twitter.

You May Be Interested in These Items
Related Articles & Tips
Secured Shopping Secured Shopping
Customer Service Customer Service
15 Days Money Back 30 Days Money Back
Satisfied Customers Satisfied Customers