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iSkysoft » Support » Sales FAQs » When can I get my money back?

When can I get my money back after the refund request is approved?

Last Revised: 2012-05-21 15:18:46

Once your refund request is approved, it will take 3~5 business days for the credit to appear on your account. Sometimes during holidays it may take longer but it is not expected to take over 14 days.

Please allow 3 - 5 business days from this date for the credit to be applied to your account. Due to billing cycles, the refund may not appear on the same credit card statement as the original charge. If you are unable to locate the applied credit, please contact the issuing bank for further information regarding when it will be applied.

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