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iSkysoft » Support » Sales FAQs » exchange product

Can I exchange it for the right product if I purchased a wrong one by mistake?

Last Revised: 2013-11-11 15:17:01

We have two solutions here. You can choose one that is best suitable for you. 

1) If you might use the 'wrong product' in future, it's a good idea to keep it and we'll provide you with free updates lifetime for the product. Meanwhile, you can buy the 'right product' at  20% off.

2) You buy the right product first and then request a refund for the wrong one. We'll refund you the money as soon as we confirm the situation.

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