Tips: If you have bought an iSkysoft Product, your account info is enclosed in the email.

» Support » Sales FAQs » exchange product

Can I exchange it for the right product if I purchased a wrong one by mistake?

Last Revised: 2013-11-11 15:17:01

We have two solutions here. You can choose one that is best suitable for you.

1) If you might use the 'wrong product' in future, it's a good idea to keep it and we'll provide you with free updates lifetime for the product. Meanwhile, you can buy the 'right product' at 20% off.

2) You buy the right product first and then request a refund for the wrong one. We'll refund you the money as soon as we confirm the situation.

Is this information helpful?

Related FAQ:

▪ Can't find your question?
Ask a question via online form >>

Staff Assistance:

Can't find your answer in Quick Assistance? Let our customer service Expert help you. Contact us via Twitter (24 hours online) before you buy, and ask your question via Online Form about technical questions.