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iSkysoft » Support » Technical FAQs» Failed to load iTunes files, why?

Failed to load iTunes files, why?

Last Revised: 2017-07-13 16:47:48
Our Mac applications don't support DRM-protected iTunes M4V files currently. That's the reason why the video can't be imported.  iTunes uses Apple's DRM technology protect digital content (mainly purchased video) from using on other computers and devices. 

If you have a Windows PC, you can use our Windows software to convert DRM protected video files.

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