Which formats does Filmora support to import?

Full feature mode

Here is the link www.iskysoft.com/filmora-video-editor-windows.html which will show you which formats we support to import when run this Filmora with Full feature mode.

Instant cutter mode

Currently, Filmora just supports H.264 encoded MP4, MOV& MTS videos shot by Action Cams, Phones, and Home AVCHD Camcorders when you use Instant cutterto edit your video.

When you fail to import the videos, you can try to download some free tool to convert it to an MP4 video and load it to our program again.

Here is the link http://www.techradar.com/news/the-best-free-video-converter show you the most popular free video converter tools.

After above try, if there is still the same issue, please send the media file to us for analysis. You can attach it directly if the file is less than 20M. For file larger than it, please upload it to Google drive and send us the download link by submitting the email in our support center support.iskysoft.com/contact-support/contact-support-team1.html.