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iSkysoft » Support » Technical FAQs» What to do when I fail to download YouTube videos?

What to do when I fail to download YouTube videos?

Last Revised: 2014-06-20 09:20:26

FAQ for the following product:

Due to the unexpected change with YouTube website recently, our program fails to download YouTube videos at present. Please expect the upgrade with solution in two days. If you are our purchased customer, free upgrade is provided.

Also, please set the auto-check upgrade in the program so that you will be reminded in time. Start the program, choose program name from the top menu>Preferences, and select Every Day in the option Check for updates automatically.

Program list for reference:
iSkysoft iTube Studio for Mac
iSkysoft  Free Video Downloader for Mac
iSkysoft iMedia Converter Deluxe for Mac
iSkysoft Video Converter for Mac

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