Login to view your order detail and manage your support ticket.

Email:
Password:
 

Tips: If you have bought an iSkysoft Product, your account info is enclosed in the email.

iSkysoft » Support » Technical FAQs» What to do if the created DVD can't play on my DVD Player?

What to do if the created DVD can't play on my DVD Player?

Last Revised: 2017-07-13 16:47:48

FAQ for the following product:

The quality of the video on your burned disc will depend on a couple of factors. The quality of the source video, the settings for the DVD that you selected, and the performance of your DVD drive/blank DVD. To improve the output quality, try the following steps.

1. Make sure that the original video’s play well on the computer and with good quality.

2. Click on the Burn tab and select the Quality for the DVD as Standard or High Quality instead of Fit to Disc.

     
3. If the output video ends up with horizontal lines, reload the source video into the software and click on Edit > Effects to choose an option of None in the option.


4. Try changing to a different brand of recordable media and retry the burn.

If the above suggestions don’t work, you can click http://dropcanvas.com/ to upload the source file and contact us with the share link and the brand of the disc you use. 

Is this information helpful?

Yes No

Related FAQ

Staff Assistance:

Can't find your answer in Quick Assistance? Let our customer service Expert help you. Contact us via Twitter (24 hours online) before you buy, and ask your question via Online Form about technical questions.

Contact Support

Contact Support Team

Ask a question via the online form for more help.

Twitter Support

Twitter Support

Tweet us @iSkysoft to get support through Twitter.


You May Be Interested in These Items
Related Articles & Tips
Secured Shopping Secured Shopping
Customer Service Customer Service
15 Days Money Back 30 Days Money Back
Satisfied Customers Satisfied Customers