Why my video has no sound? I got failed to download……

Last Revised: 2019-11-19 17:28:54

FAQ for the following product:

> iSkysoft Video Converter Ultimate for Mac

Windows users:

1. Download a tool from the following link to remove the program completely. Revo Uninstaller http://www.revouninstaller.com/revo_uninstaller_free_download.html

2. Please copy and paste link below into your browser to download the full installer. Firefox is recommended.

(If you installed the anti-virus software, please close it off and then download.)

https://ssl-download.iskysoft.com/video-converter-ultimate-win_full670.exe

Mac users:

1. Reinstall our product as below tips: Please uninstall the application, drag the application to the Trash bin.

If you could not uninstall the application by dragging to Trash, you can use a third-party application, AppCleaner, to uninstall it completely.

AppCleaner link: http://www.macupdate.com/app/mac/25276/appcleaner

2. Please copy and paste link below into your browser to download the full installer. Safari is recommended. (If you installed the anti-virus software, please close it off and then download.)

http://download.iskysoft.com/imedia-converter-deluxe-intel_full746.dmg

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