What can I do if the program says “Authorization Timeout”?

The program supports converting authorized DRM files only. The program will say “Authorization Timeout” if the authorization for the DRM WMA/WMV files expires. Please use the way below to fix it.

1. Download the latest version of Windows Media Player from the link below for reinstallation.
http://windows.microsoft.com/en-US/windows/downloads/windows-media-player

2. Play the WMA/WMV files on Windows Media Player. The player will open a Media Usage Rights Acquisition window like the one below and offer the steps for you to update your authorization.



Note: If Windows Media Player is not able to locate the sites to update your authorization, please contact the support of the sites for further assistance.