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iSkysoft » Support » Technical FAQs» Can the data be recovered if the device is unable to start?

Can the data be recovered if the device is unable to start?

Last Revised: 2013-08-30 15:50:23

FAQ for the following product:

Yes, this program can recover the lost data even when your device can not start normally. You can follow steps below to recover your data.

For iPhone 4, iPhone 3GS, iPad 1, iPod Touch 4:


The current version can support to recover the data from inaccessible or crash system of IOS device or damaged device etc.

1.Connect your device with computer and choose the right device model.
2.Select Recover from iOS device, connect your device to enter device system to scan the data.
 
If you still can not enter the device system, please connect to another PC and try again.
You can also choose Recover from iTunes Backup File if you have backed up your device with iTunes before.

For iPhone 4S, iPad 2, New iPad, iPod Touch 5, iPhone 5,iPad mini, iPad with Retina display:

The current version can't support to recover from inaccessible or crash system of IOS device at present.

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