Contact Support Team
Ask a question via the online form for more help.
Before scanning the device, you need to download the right plugin according to your device type so that you can set Device Scanning Mode properly.
If the plugin cannot be downloaded, please check your internet access or try Recover from iTunes backup file.
Can't find your answer in Quick Assistance? Let our customer service Expert help you. Contact us via Twitter (24 hours online) before you buy, and ask your question via Online Form about technical questions.
Ask a question via the online form for more help.
Tweet us @iSkysoft to get support through Twitter.