Login to view your order detail and manage your support ticket.

Email:
Password:
 

Tips: If you have bought an iSkysoft Product, your account info is enclosed in the email.

iSkysoft » Support » Technical FAQs» What should I do if I fail to import media to Instant Cutter?

What should I do if I fail to import media to Instant Cutter?

Last Revised: 2018-01-12 17:12:51

FAQ for the following product:

Instant Cutter only supports to import .MOV, .MP4 and .MTS files with H.264 codec. If you have no idea about the codec of your file, you can select the video file, right click and choose Get Info. An inspector window will show you the codec under More Info


Is this information helpful?

Yes No

Related FAQ

Staff Assistance:

Can't find your answer in Quick Assistance? Let our customer service Expert help you. Contact us via Twitter (24 hours online) before you buy, and ask your question via Online Form about technical questions.

Contact Support

Contact Support Team

Ask a question via the online form for more help.

Twitter Support

Twitter Support

Tweet us @iSkysoft to get support through Twitter.


You May Be Interested in These Items
Related Articles & Tips
Secured Shopping Secured Shopping
Customer Service Customer Service
15 Days Money Back 30 Days Money Back
Satisfied Customers Satisfied Customers